New Star Muffler

gail Farinas 7 months ago

Mr Hector and is team is the best team in town. the inspect what is wrong. They get it right. they are very kind and intelligent people who cars about their work. my go to place for my Nissan Altima!! Great value and great service. With great customer service and support. I would highly recommend this service to anyone who looking for a great product and services. GREAT JOB GUYS!!!

Matthew Cantu a year ago

New Star Muffler has been my go-to since they opened. As a fellow mechanic, I appreciate how fair they are with pricing—not just for me, but for everyone. The owner consistently goes above and beyond to help, even working with me to take care of my own customers when it comes to exhaust or muffler work. It’s hard to find shops that operate with this kind of honesty and integrity. Highly recommend.

Bill Mustang Cat a year ago

After reviewing all of the reviews I can only give them a 3 star. I am still waiting for them to complete the cat replacements. I pray it goes as quoted and there are not any other failures that pop up. The price was reasonable and I am grateful for that. The only true complaints I have are customer service. When talking to them on the phone they were great; once they got your vehicle pulled in is when the poor customer service started. I was standing outside there shop and smoking when the manager told me I was not allowed to smoke and i needed to go stand on the other side of his shop. There was no signs saying no smoking or an area market off that said smoking only. I would understand if I was at a place that had kids or lady’s etc. but there was just his 4 guys and one other male customer at the time. I would think we are all grown men and they could deal with a little smoke. Also note the wind is blowing. To top it off after I finished my cigarette and walked back over outside the shop where my truck was; I had one of the technicians tell me i could not stand there and had to go wait inside the office. It’s truly sad there is no customer service. I just have to keep pr

Austin Matthews 4 years ago

This is the second time using them to work on a muffler of mine. The first visit was worth 5 stars and the only reason I am giving them 2 stars and not 1 is because there were fast, but maybe too fast. After an attempt to steal my catalytic converter Saturday afternoon I went to them today (Monday Feb 21) to weld the cut pipe closed. This is the worst weld job I could have ever imagined. Yes, it seemed to have closed the pipe, but I paid $85 for this butchered job. Its very disappointing to say the least. I will now pay more to have the peace of mind that it was done correctly next time.

Stinky cheese 4 years ago

Excellent customer service, excellent final-product quality, and an overall pleasant experience with the staff. Very happy with my experience here and also happy with the Flowmaster installation for my 2015 mustang ecoboost. The welds on the muffler replacement and y-pipe was flawless and absolutely perfect, couldn't have asked for it any other way! This definitely made my car come alive and sound more throaty like a muscle car should, very highly recommend this location to anyone looking to install or replace mufflers/resonators/tips. *Side Note: when I asked the technicians why some reviewers said the welds on their exhausts done from this location were done poorly, they told me that some customers have rusted pipes on their exhaust systems prior to coming in which makes it difficult to weld parts togethe, so make sure to take that into consideration when bringing your vehicle here or to any muffler shop*